Anti-counterfeiting verification
Supports anti-counterfeiting verification
Note: The Annual Preventive Maintenance Service Plan is provided free of charge only during the warranty period. After the warranty expires, users could choose into an Annual Maintenance Contract.
After-sales service contact details:
Telephone: 400-002-1300 ext. 3
Email: service@cotes.cn
WeChat: COTES-service
Preventive maintenance and upkeep
-
Achieving the service objective of ‘zero faults’
-
Preventing problems from arising is far superior to merely resolving those that have already occurred.
After-sales service essentials
-
Service Plan
The After-Sales Service Department formulates an annual preventive maintenance service plan.
-
Regular inspections
Regularly inspect the equipment
-
Predictive assessment
Predictive assessment of potential faults
-
Personnel Training
Operator Training
-
Fault Response
Rapid Fault Response: On-site arrival and commencement of fault or issue resolution within 8 to 24 working hours.
